If you do not agree with this Privacy Policy, please do not use the Service.
1) Who This Policy Applies To
The Service is intended for users aged 17 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us and we will take appropriate steps.
2) Information We Collect
We collect information in the following categories:
A. Information You Provide
- Account information: name, username, email address.
- Customer support: content you submit to us when you contact support (including messages, attachments, and any information you choose to share).
B. Information Collected Automatically
- Device information: device model, operating system version, language, app version, identifiers, and approximate network information.
- Usage data/analytics: interactions with features, screens visited, in-app events, and performance metrics.
- Crash logs: diagnostic data to help us detect and fix errors.
- Location information (only if you allow it): precise or approximate location based on your device settings and permissions.
C. Cookies and Similar Technologies (for web-based components, if any)
We and our service providers may use cookies, local storage, and similar technologies (which may include web beacons/pixels) to keep you signed in, remember preferences, and measure performance and reliability of web-based pages or components related to the Service. You can control cookies through your browser settings where applicable.
3) Photos, Face Data, and Biometric Information
Goris does not perform facial recognition and does not collect or use biometric identifiers or biometric information for identification purposes.
If you choose to use features that process photos (for example, generating or enhancing a travel card image):
- Processing is performed only to provide the requested result.
- The uploaded photo is processed one time and then deleted from our servers immediately after processing completes (subject to brief technical caching required for transmission).
- By default, your created travel cards and their media are stored locally on your device unless you choose to upload or sync content.
- We do not use your photos for advertising, marketing, or profiling.
- We do not use your photos to train third-party models, and we do not share your photos with third parties for their own purposes.
4) Automated / AI-Assisted Processing (When You Choose to Use It)
Some features may use automated algorithms (including machine-learning techniques) to help organize packing items, categorize content, or generate outputs you request.
When you choose to upload text or images for such processing:
- Processing occurs on our own servers controlled by Goris Team.
- We do not share your uploaded text/images with any third party.
- We do not use your uploaded text/images for training third-party models or for marketing.
- We delete the uploaded input and server-side intermediate results immediately after the processing is complete.
- You control whether to upload and whether to generate content; these features are optional and you can choose not to use them.
5) How We Use Information
We use the information we collect to:
- Provide, operate, and maintain the Service (including account creation, sign-in, and core app functions).
- Personalize your experience (such as preferences and packing organization).
- Improve and develop the Service (analytics, debugging, performance monitoring, and feature improvements).
- Protect security and integrity (fraud prevention, abuse detection, and enforcing our terms).
- Provide customer support and communicate with you (including responding to requests and notices about the Service).
- Comply with legal obligations and protect rights (as required by law, or to protect our users and our business).
We do not sell your personal information.
6) How We Share Information
We share information only as described below and only to the minimum extent necessary:
A. With Your Consent
We may share information when you direct us to do so or give us permission.
B. With Service Providers (Processors)
We may share information with trusted vendors who process information on our behalf to provide infrastructure, analytics, crash reporting, customer support tools, or security services. These vendors are contractually required to protect your information and only process it for our instructions and purposes.
C. For Legal Reasons
We may disclose information if we believe in good faith that disclosure is necessary to comply with a law, regulation, legal process, or governmental request.
D. To Protect Rights and Safety
We may disclose information to enforce our agreements, investigate potential violations, prevent fraud or security issues, or protect the rights, property, or safety of Goris Team, our users, or others.
E. Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.
7) International Data Transfers
Your information may be transferred to, stored, and processed in countries other than your own. Where required, we use appropriate safeguards, such as Standard Contractual Clauses (SCCs), to help protect your information for cross-border transfers.
8) Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information, including:
- encryption in transit and at rest where appropriate,
- access controls and least-privilege practices,
- periodic audits and monitoring,
- and backups for reliability and availability.
No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
9) Data Retention
We retain information for the following periods, unless a longer retention is required by law:
- Account data: for the life of your account.
- After account deletion: we delete or anonymize personal information within 30 days, unless we must retain it for legal or security purposes.
- Usage analytics: up to 12 months.
- Support communications: up to 6 months.
10) Your Rights and Choices
Depending on where you live, you may have rights to:
- access your information,
- correct or update your information,
- delete your information,
- restrict or object to certain processing,
- and withdraw consent where processing is based on consent.
To exercise your rights, contact us at: lclhuizzgx8691@outlook.com
We will respond within 5 business days.
Location permissions can be managed in your device settings. You can also control certain data collection through your device and app settings (where available).
11) Third-Party Services
The Service may use third-party services (for example, infrastructure or analytics). We require our processors to protect your information and use it only for providing services to us. This Privacy Policy does not cover third-party websites or services you access outside the Service.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version with a new effective date. Your continued use of the Service after the update becomes effective means you accept the updated policy.
13) Contact Us
If you have any questions or requests about this Privacy Policy, contact:
Goris Team
Email: lclhuizzgx8691@outlook.com